Especially when the sales platform not only offers a platform to other sellers, but is also a seller itself, such as this can sometimes lead to confusion. That confusion must end.

In addition, it may be the case that the property is sold by a company or by a private individual. That distinction must also be made clear. Regardless of the product. It doesn’t matter whether it’s new or used.

It should also be mentioned that if it is sold by a private individual, consumer rights do not apply. Think of the 14-day cooling-off period or conformity guarantee. When you buy from a private individual, you are not entitled to this. Not even if that individual sells it via

Also read: Selling via bol or Amazon: piggyback on the success of a large marketplace

Conversely, if a company sells something on, in most cases the consumer rules apply and the company must therefore give a cooling-off period of 14 days and adhere to the rules regarding the guarantee of conformity.

These rules of ‘distance selling’ only apply to sales via an automated system. If there is therefore only an invitation to negotiate and the advertisement on Marktplaats is only intended to start communication, then these rules do not apply. If the company uses a fixed price and it is more or less a matter of paying via Marktplaats and having it sent or making a collection appointment, then the consumer rules do apply again. In short, this can sometimes lead to complex situations. Watch out for that!

2. Ranking in search results

Does the sales platform offer a search function? Then, of course, there will be results based on a ranking.

Most relevant, lowest Business Development Directors Email Lists price, highest rating, fastest delivery, just make it up. That’s all possible. It is especially important that it is made clear what exactly this ranking is.

  • Business Development Directors Managers Email Lists
  • If you can choose between different rankings, for example with a drop-down menu, then you actually already comply with that information obligation. If only one list of results is shown, without it being possible to change it by the consumer, it is important that it is stated on the basis of which criteria the order of the results has been determined.

    This arrangement only applies to the sales platforms themselves, not to external search engines such as Google.

    3. Ads must be recognizable

    Of course you can pay to be at the top of the list of sellers. Whether that is in the search results or standard with the product itself. That’s fine too. But it must be made clear that it has been paid for, so that the consumer can recognize it.

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